S99y is fully committed to protecting the privacy and personal data of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with applicable data protection laws in Malaysia.
This Privacy Policy is published by s99y ("we", "Platform") and applies to all users who access or use the s99y platform via the website at s99y.pro, our Android mobile app, iOS app, and any other official channels.
As a trusted online gaming platform operating for the Malaysian market, we understand that privacy is not merely a legal formality — it is a fundamental right of every user. We operate with full accountability in managing your personal data, and we want you to have a clear understanding of what happens to the information you share with us.
This policy should be read together with Terms and Conditions and Responsible Gaming Policy s99y. By using the s99y platform, you agree to the data collection and usage practices as described in this Privacy Policy.
S99y collects your personal information through several means — either directly when you register an account, while you use the platform, or automatically through industry-standard technologies. The following are the categories of data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Registration form & KYC |
| Contact Information | Phone number, email address, residential address | Account registration |
| Financial Information | Bank name, bank account number, transaction records | Deposit & withdrawal processing |
| Usage Data | Gaming records, betting history, session duration | Automated platform system |
| Technical Data | IP address, device type, web browser, OS | Automated system logs |
| Cookie Data | User preferences, Login session tokens | Cookie technology |
We only collect data that is strictly necessary to provide you with s99y services. We do not collect sensitive data categories such as medical information, political views, or religious beliefs without a clear purpose and your explicit consent.
Every piece of information we collect from you has a specific and legitimate purpose. s99y uses your personal data solely for the following purposes and for no other purpose without your consent:
S99y does not sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share your information with certain parties to ensure our services function properly and securely:
All third parties that receive your data from s99y are bound by strict data protection agreements. They are only permitted to use that information for agreed purposes and may not use it for any other reason.
Your data security is more than a promise — it is a multi-layered protection system that we actively maintain. s99y continuously invests in the latest security infrastructure to ensure your personal and financial data remains protected at all times.
While we take all reasonable security measures, no online system can guarantee 100% absolute security. We encourage you to take precautions as well — use a strong password, do not share your account credentials, and keep your device up to date.
S99y uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can control and manage cookies through your web browser settings at any time. Disabling certain cookies may affect some platform features, but will not prevent you from accessing s99y's core content.
As an s99y member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights in a practical and effective manner:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your information is inaccurate, you may request that we correct it.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict how we process your data under certain circumstances.
To exercise any of the above rights, please contact the s99y support team via live chat on the platform or by email. We will process your request within a reasonable timeframe, typically within 30 business days.
S99y retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law. The following are general guidelines for our data retention periods:
When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using methods that meet industry security standards.
S99y reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal developments, or platform improvements. When we make material changes, we will notify you through one or more of the following methods:
The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically. Your continued use of the s99y platform after any changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how s99y handles your personal data, we strongly encourage you to contact us directly. Our Data Protection team is ready to listen and address every enquiry seriously.
You can reach us via 24/7 live chat available on the s99y platform for an immediate response, or by email at [email protected] for more detailed enquiries. We are committed to responding to all privacy-related enquiries within 3 business days.
We don't just talk about privacy — we back it up with real systems and processes, every single day.
All data transmitted between your device and s99y servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Our identity verification process is designed to keep all members safe. Your KYC documents are stored with full encryption and are only accessible by authorised personnel.
S99y has never and will never sell members' personal data to advertisers or third-party data companies. Your data is used solely for the operational purposes of our platform.
The s99y system monitors all account activity in real time to detect unauthorized access, fraud attempts, and any anomalies that could compromise your data security.
The s99y Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant regulatory requirements, ensuring your rights as a user are fully protected.
S99y's infrastructure and privacy policies are regularly reviewed by internal and external security teams to ensure your data is always protected to the highest standard.
Now you know how s99y protects your privacy. Register an account today and enjoy a safe, fair, and exciting slot gaming experience alongside more than 100,000 active members across Malaysia.