Terms and Conditions s99y — The Complete Member Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member") and s99y ("Platform", "Us"). This document governs all aspects of your use of the website, mobile app, and services provided by s99y to its users.

By accessing or using the s99y platform in any form — whether via the website, Android app, iOS app, or any other access method we provide — you explicitly acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These terms take effect immediately from the date you register your s99y account and remain applicable for as long as your account is active or you continue using any of our services. Continued use of the s99y platform following any amendments to these Terms will be deemed as your acceptance of the updated terms.

2 Membership Eligibility

To be eligible to register and use the s99y platform, you must meet all of the following eligibility requirements without exception:

• You are of legal age at least 18 years old or have reached the legal age of majority under the laws of the country or territory in which you reside, whichever is higher.
• You are an individual legally eligible to enter into a binding contract under the laws applicable to you.
• You do not use this platform for fraud, money laundering, or any other illegal activity.
• You are not currently subject to a self-exclusion period imposed either by yourself or by s99y.
• You register and use your s99y account on your own behalf and not on behalf of any other person.
• You are playing with your own legitimately obtained funds, and not with money derived from illegal activities.

3 Registration and Account Management

Each individual is only permitted to hold one s99y account only. Registering or using more than one account — whether using the same or different information — is strictly prohibited and may result in the closure of all such accounts along with the forfeiture of all balances and winnings.

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name as per your identification card, phone number, active email address, and bank details for withdrawal purposes. s99y reserves the right to verify the validity of this information at any time through the KYC (Know Your Customer) process.

You are solely responsible for maintaining the confidentiality of your account password. All activity that occurs under your account is your responsibility, whether carried out by you or by another person with or without your knowledge. If you suspect your account has been accessed by an unauthorized party, please contact the s99y support team immediately.

• One account per individual — the use of multiple accounts is strictly prohibited.
• Registration information must be accurate and up to date at all times.
• KYC verification is required before your first withdrawal is processed.
• Your password must be kept secure and must not be shared with anyone.
• S99y shall not be held liable for any losses resulting from shared or compromised passwords.

4 Deposits and Withdrawals

S99y supports a variety of deposit and withdrawal methods suited for users in Malaysia, including FPX, local bank transfers, TNG eWallet, Boost, and GrabPay. All financial transactions on the s99y platform are processed through secure payment channels encrypted with 256-bit SSL technology.

Deposits are typically credited to your account very shortly after a successful transaction. For withdrawals, s99y is committed to processing valid withdrawal requests within the stipulated timeframe, subject to the completion of the KYC verification process and compliance with any applicable bonus conditions.

• Minimum and maximum deposit limits apply depending on the selected payment method.
• All withdrawals will be credited to the same bank account registered during the KYC process.
• S99y reserves the right to request additional documents to verify the validity of a transaction.
• Any attempt to withdraw using a method different from the original deposit method may be declined for security purposes.
• Suspected fraudulent transactions will be investigated and the relevant account may be suspended while the investigation is carried out.

5 Bonuses and Promotions

S99y offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, weekly cashback, reload bonuses, and a VIP loyalty programme. All bonuses and promotions are subject to specific terms stated in each respective offer.

Wagering requirements apply to all bonuses received, unless explicitly stated otherwise in the relevant promotional terms. Members must fulfil these wagering requirements before any winnings derived from bonus funds can be converted into withdrawable cash.

• Only one welcome bonus is permitted per member, per household, and per device.
• Bonuses may not be transferred to other members or directly exchanged for cash.
• S99y reserves the right to void any bonus if there is evidence of abuse or fraud.
• Maximum wagering limits when using bonus funds may apply — please check the conditions of each promotion.
• In the event of any dispute, the decision of s99y shall be final.

6 Member Conduct and Responsibilities

Every s99y member is required to conduct themselves in a responsible, honest, and respectful manner towards other members and the s99y team. This platform is provided solely for lawful entertainment purposes, and use for any other purpose is strictly prohibited.

The use of automation software, bots, scripts, or any other technological means to gain an unfair advantage in any game is strictly prohibited. s99y employs advanced monitoring systems capable of detecting unusual activity, and any account suspected of using such methods will be investigated immediately.

• Using automation software, bots, or any third-party tools that provide an unfair advantage is strictly prohibited.
• Any attempt to cheat, manipulate, or interfere with the s99y gaming system is strictly prohibited.
• Using the s99y platform for money laundering or financing illegal activities is strictly prohibited.
• Submitting false claims or providing misleading information to the support team is strictly prohibited.
• Threatening, harassing, or abusing any member or s99y staff is strictly prohibited.
• Any bugs or technical vulnerabilities discovered in the s99y system must be reported to us and must not be exploited for personal gain.

7 Account Suspension and Closure

S99y reserves the right to suspend, restrict, or close any member account at any time, with or without prior notice, where there is reasonable cause to do so. Such action may be taken under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• Failure to meet KYC verification requirements within the stipulated timeframe.
• Use of multiple accounts or sharing a single account among several individuals.
• Use of unauthorized software or methods to gain an unfair advantage.
• Account closure request submitted by the member through the self-exclusion option.

If an account is closed due to a terms violation, s99y reserves the right to hold all funds in that account while an investigation is conducted. If the investigation finds no violation, funds will be returned to the member within a reasonable timeframe. However, if a violation is proven, s99y reserves the right to forfeit all such funds.

Members who wish to voluntarily close their account may do so at any time by contacting the s99y support team. Any valid remaining funds will be processed for withdrawal once all conditions have been met.

8 s99y Limitation of Liability

S99y provides its platform on an "as-is" basis and makes no warranties, express or implied, regarding continuous availability, accuracy of information, or the platform's fitness for any particular purpose. While we strive to ensure s99y operates without interruption, we cannot guarantee that the service will always be free from errors or technical disruptions.

• S99y is not liable for any loss or damage arising from technical failures or internet service disruptions.
• S99y is not responsible for disputed game outcomes caused by internet connectivity issues on the member's end.
• S99y is not responsible for losses arising from damage to a member's device or operating system.
• In the event that a technical error causes an incorrect game outcome, s99y reserves the right to void the game in question and refund the original wager.

9 Privacy and Data Protection

S99y is committed to protecting the privacy and personal data of each member. All information you provide during registration and use of the platform is subject to the Privacy Policy s99y detailed Privacy Policy. That Privacy Policy forms part of these Terms and Conditions and shall be read together with this document.

Your personal data is protected using 256-bit SSL encryption and stored on secure servers. We will not sell, transfer, or disclose your personal data to third parties without your consent, except where required by law or for the purpose of processing your transactions.

• Personal data is used solely for account management, transaction processing, and platform-related communications.
• You have the right to request access to, correction of, or deletion of your personal data at any time.
• Cookies are used to enhance the user experience and can be managed through your browser settings.

10 Amendments to Terms and Conditions

S99y reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the s99y website, unless a different effective date is specified.

It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest version. Your continued use of the s99y platform after any amendments are published will be deemed as your acceptance of those changes.

For enquiries regarding these Terms and Conditions, please contact our support team via live chat on the s99y platform or by email at [email protected]. Our team is ready to assist you with any questions or clarifications regarding the terms contained in this document.